When is it permissible to contact a former client on the Texas Do Not Call list to solicit business?

In Texas, the Do Not Call list is primarily designed to protect consumers from unsolicited calls. However, there are exceptions to this rule, one of which pertains to established business relationships. If a former client was involved in a business relationship within the past 18 months, it is permissible to contact them for business solicitations. This provision recognizes that individuals who have recently engaged with a business may still have an interest in receiving communications about relevant services or offers.

An established business relationship implies that there was a substantive interaction, typically involving a transaction or inquiry that has relevance to the services being offered. This exception is crucial for businesses looking to maintain relationships with past clientele while still adhering to privacy and solicitation laws.

The other options do not align with the regulations surrounding the Do Not Call list. For instance, having a burning issue does not justify unsolicited contact, as it does not establish a legal basis for calling. Additionally, simply obtaining a waiver or having previously referred new clients does not create an exception under the Do Not Call guidelines. The focus remains on the established business relationship and the timeframe in which it existed.